At Chronolet, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

We may collect the following information:

• Personal details such as your name, email address, phone number, and shipping address.

• Payment information (processed securely through trusted payment gateways).

• Usage data such as your IP address, browser type, and interaction with our website to improve user experience.

We do not store your payment details on our servers.

How We Use Your Information

Your information may be used to:

• Process and fulfil your orders.

• Communicate with you regarding your purchase or support requests.

• Send promotional offers, updates, and brand news (only if you subscribe).

• Improve our website, services, and customer experience.

Data Protection

We use secure servers and industry-standard encryption protocols to protect your personal data.

Your information will never be sold, exchanged, or shared with any third party except as necessary to complete your transaction (e.g., payment processors or shipping partners).

Cookies

Our website uses cookies to enhance your browsing experience and analyze website performance.

You can choose to disable cookies in your browser settings, but some parts of the site may not function properly as a result.

Your Rights

You have the right to:

• Request access to your personal data.

• Ask for corrections or deletion of your data.

• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at:
support@chronolet.com

Changes to This Policy

Chronolet reserves the right to update this Privacy Policy at any time. Changes will be reflected on this page with an updated revision date.

Shipping Policy

Thank you for shopping with Chronolet. We aim to deliver your order quickly, securely, and efficiently.

Processing Time

All orders are processed within 2-4 business days after payment confirmation.
Once your order has been shipped, you will receive a tracking number via email.

Shipping Duration

Delivery times vary based on your location:

• International Orders: 10–20 business days

Delays may occur due to customs clearance or high demand periods, but we always strive for timely delivery.

Shipping Costs

We offer free shipping worldwide.

Order Tracking

After dispatch, you will receive a tracking number to monitor your package in real time.
If you experience any issues tracking your parcel, please contact us at support@chronolet.com.

Damaged or Lost Packages

If your order arrives damaged or defective, please contact us within 7 days of delivery with clear photos of the issue.
We will assist you with a replacement or refund in accordance with our Return Policy.

Chronolet is not responsible for delays or losses caused by incorrect shipping information provided by the customer.

Contact Us

For any shipping-related queries, please reach out to our support team:
support@chronolet.com.